Refund policy

30-Day Return Window We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition received.

Eligible Items Most items are eligible for return. Final sale items, opened consumables, and hygiene-related products are non-returnable.

How to Initiate a Return Email us at [your support email] with your order number and reason for return. We'll respond within 2 business days with instructions.

Refunds Once your return is received and inspected, we'll notify you of approval. Approved refunds are processed to your original payment method within 5–10 business days.

Damaged or Defective Items If your item arrived damaged or defective, contact us within 7 days of delivery with photos. We'll send a replacement or issue a full refund at no cost to you.

Return Shipping Customers are responsible for return shipping costs unless the item is defective or we made an error.

Exchanges We don't offer direct exchanges. Return the original item and place a new order.